---
description: >-
  For users who sent funds from their Timeless X smart contract wallets to their
  addresses on centralized crypto exchanges (CEX) like Binance, Coinbase, Bybit,
  Kucoin, MEXC, Gateio etc.
---

# Did you send funds to a centralized exchange from your smart wallet?

We strongly advise against transferring funds from your AA smart contract wallet to a centralized exchange, as these exchanges currently lack support for smart contract deposits. Given that your Timeless X wallet is inherently a smart contract account, any fund transfers from it are smart contract transactions. Therefore, until centralized exchanges enable smart contract deposit support, we recommend refraining from sending funds from your smart contract wallet to any exchange addresses.

If you've already transferred funds, don't worry—they can be recovered. Simply reach out to the customer support team of the centralized exchange by customizing the following message based on your case:

{% hint style="info" %}
"Hello, I've transferred <mark style="color:blue;">\[</mark>_<mark style="color:blue;">insert the amount</mark>_<mark style="color:blue;">]</mark> ETH to my <mark style="color:blue;">\[</mark>_<mark style="color:blue;">insert exchange name</mark>_<mark style="color:blue;">]</mark> address <mark style="color:blue;">\[</mark>_<mark style="color:blue;">paste your Timeless X smart contract address here</mark>_<mark style="color:blue;">]</mark> on the Linea network.

Here is the transaction link on LineaScan: <mark style="color:blue;">\[</mark>_<mark style="color:blue;">paste the transaction link here</mark>_<mark style="color:blue;">]</mark>.

It appears the funds have been received as an internal transaction as you can see in the txn link.

Could you please assist me in refunding this amount to my <mark style="color:blue;">\[</mark>_<mark style="color:blue;">insert exchange name</mark>_<mark style="color:blue;">]</mark> account?

Thank you!"
{% endhint %}
